Binawi na ng Department of Tourism (DOT) ang permit to operate ng City Garden Grand Hotel sa Makati City, ang hotel kung saan huling nakitang buhay si Christine Dacera.
Pinatawan din ng DOT ng 6 buwan na suspensiyon at 10,000 na multa dahil sa malinaw na paglabag ng hotel sa kanilang ipinatutupad na patakaran ngayong panahon na may banta ng COVID-19 sa bansa.
Ayon sa DOT, hindi pa pinapayagan ang nasabing hotel na tumanggap ng staycation guests dahil isolation o quarantine hotel ang kanilang accreditation ngayong may COVID-19 pandemic.
Matatandaan na natagpuang walang buhay ang flight attendant na si Christine Dacera noong tanghali ng January 1, 2021 matapos nagdaos ng New Year’s Eve party si Dacera at mga kaibigan nito sa Rooms 2209 at 2207.
Narito naman ang opisyal na pahayag ng DOT para sa City Garden Grand Hotel;
“The Department of Tourism (DOT), in its Resolution dated 14 January 2021, finds the City Garden Grand Hotel (CGGH) in Makati City liable for the offense of gross and evident bad faith in dealing with clients/fraudulent solicitation of business or making any false, deceptive, or misleading claims or statements for the purpose of soliciting business from clients under Section 13.2 (c) of DOT Memorandum Circular No. 2018-03.”
“Upon investigation, the CGGH was found to have misrepresented itself to the public as being allowed to accommodate guests for leisure or staycation purposes despite being a quarantine facility. Under DOT Administrative Order No. 2020-002-C, hotels operating as quarantine facilities are prohibited from accepting guests for leisure purposes.”
“In the course of the investigation, the DOT National Capital Region (DOT-NCR) considered other evidence which were not limited to the circumstances surrounding the incident on 31 December 2020. The pieces of evidence showed that even prior to the incident and until now, the CGGH is marketing packages to accept leisure guests and never indicated that it is a quarantine hotel.”
” In pursuant thereof, the CGGH is meted the following penalties:
- a) six (6) months suspension of DOT Accreditation
- b) a fine of Ten Thousand Pesos (Php10,000.00)
- c) revocation of the Certificate of Authority to Operate.
The CGGH has the right to appeal within the period prescribed by the DOT rules and regulations.”
“The DOT adheres to the FOI Executive Order mandating access to information, subject to compliance with prescribed procedures to ensure observance of the provisions of the Data Privacy Act.”
“The DOT hereby warns all accredited accommodation establishments (AEs) to confine their operations to the authority given them, limited to just one per given time. This is to reiterate that AEs repurposed as quarantine facilities cannot offer their rooms and facilities for leisure purposes. At the same time, staycation hotels shall not be used for quarantine.”
” Only four- and five-star rated AEs may be allowed to apply as staycation hotels. At present, there are only fifteen (15) AEs in Metro Manila that have been issued the Certificate of Authority to Operate as Staycation (CAOS).”
“These are the Grand Hyatt Hotel, Makati Shangri-La Hotel, Okada Manila Hotel, Shangri-La at the Fort, Nobu Hotel, Joy Nostalg Hotel and Suites Manila, EDSA Shangri-La Manila, Solaire Resort, Hyatt Regency City of Dreams, Nuwa Hotel City of Dreams, The Peninsula Manila, Aruga by Rockwell, Sheraton Manila Hotel, Hilton Manila and Hotel Okura Manila.”
“With health and safety of guests and workers as primary concern, it is encouraged that similar incidents in violation of DOT rules and regulations be reported to the DOT’s Office of Tourism Standards and Regulations (OTSR) via firstname.lastname@example.org or email@example.com.”